Post-Claim Feedback Survey We are always looking for feedback to help us improve our service and better assist claimants. Your feedback is a valuable part of that process. Please help us by completing the claims survey below. "*" indicates required fields Name* First Last What union are you a Member of?*Who assisted you as your Union One Claims Advocate?SelectAlice ArtelTessa BraunDiedre FalveyLluvia HernandezBrittany HollandVeronica HuertaFelisha JonesLindsay KleinTonya MarcosRiley MarshKristyn NettletonHumberto PizarroTiffani PreteBrandon TrujilloHow would you rate the speed of processing your claim?* Faster than expected As expected Slower than expected Please explainHow would you rate the customer service you received from Union One?* Exceeded my expectations Met my expectations Fell short of my expectations Please explainIf you experienced any issues with your claim, were they resolved promptly by a claims representative?* Yes, issues were resolved quickly I did not experience any issues No, issues were not resolved quickly Please explainHow would you rate the ease of submitting your claim?* Very easy Easy Average Difficult Very difficult Please explainDid your Claims Representative clearly explain what to expect during the claims process?* Yes, completely Mostly Somewhat Not at all Please explainHow accurate was the information provided by your Claims Representative about the claims process?* Completely accurate Mostly accurate Somewhat accurate Not accurate If you have further comments, please shareOverall, how would you rate your claims experience with Union One?* Excellent Very good Good Fair Poor Please provide any comments you may haveHow important were the benefits you received in maintaining your financial stability?* Extremely important Very important Moderately important Slightly important Not important Please explainWhat improvements would you suggest to enhance the claims process?Would you be willing to share a brief testimonial for our website? If yes, please write your testimonial in the box below. About Us ServicesClaimsTestimonialsContact Us Services Benefits ManagementEnrollment ServicesBrokerage & Consulting ServicesTPA Services Claims File a ClaimCheck the Status of a ClaimClaim FAQsClaims Progress Update SurveyPost-Claim Feedback Survey
